Effective Date: February 1, 2026
Company: Stan’s Moving & Junk Removal (“Stan’s,” “we,” “us,” “our”)
Website: https://stansjunkremoval.com/
Contact: (803) 528-5441 | info@stansjunkremoval.com
We respect your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, request an estimate, schedule services, or communicate with us by phone, email, or text message.
We may collect the following categories of information:
A. Information you provide
Name, phone number, email address
Service address and job details (e.g., items to remove, move details, photos you upload)
Scheduling preferences and communications with us
Payment-related details (if you pay online; note: payment card data is processed by our payment provider and is not stored by us)
B. Information collected automatically
Device and browser information
IP address and approximate location
Pages viewed, clicks, and referral sources
Cookies and similar tracking technologies (see Section 7)
C. Information from third parties
Lead information from marketing platforms (e.g., Google, Facebook, Yelp, Thumbtack) if you contact us through those services
Analytics and advertising partners (see Section 7)
We use your information to:
Provide estimates and deliver requested services
Schedule, confirm, and update appointments
Communicate with you by phone, email, and SMS
Provide customer support and respond to inquiries
Process payments and send invoices/receipts
Improve our website, services, and marketing
Prevent fraud, secure our systems, and comply with law
If you provide your phone number and opt in, we may send you text messages related to your request, including:
Estimates/quotes
Scheduling and appointment confirmations
Reminders and service updates (e.g., “on the way” notifications)
Customer support replies
Message frequency varies based on your requests and job activity.
Message and data rates may apply.
Opt-out: Reply STOP to unsubscribe at any time.
Help: Reply HELP for assistance.
We use service providers such as Twilio to send and manage SMS communications. Twilio may process your phone number and message content on our behalf to deliver messages.
We do not sell your personal information.
We may share your information with:
Service providers who help us operate (SMS/communications providers like Twilio, email providers, website hosting, analytics, booking tools, CRM tools, payment processors)
Operational partners involved in fulfilling your job (e.g., subcontractors or disposal partners, only as needed)
Legal/compliance purposes (to comply with law, respond to lawful requests, protect rights/safety, prevent fraud)
We keep personal information only as long as needed for legitimate business purposes, including providing services, maintaining records, resolving disputes, enforcing agreements, and meeting legal requirements.
Our site may use cookies and similar technologies to:
Remember preferences
Understand site traffic and performance (e.g., Google Analytics)
Support advertising and conversion tracking (e.g., Google Ads/Tag Manager, Meta Pixel)
You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
Depending on your location, you may have rights to:
Request access to the personal data we have about you
Request correction or deletion
Object to certain processing or request restriction
Opt out of marketing communications
To make a request, contact us using the details in Section 12. We may verify your identity before completing requests.
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing information.
If you have questions or requests regarding this Privacy Policy, contact:
Stan’s Moving & Junk Removal
Phone: (803) 528-5441
Email: info@stansjunkremoval.com
Mailing Address: 2000 Park Street Suite 101, Columbia SC 29201
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.